Support

How much is shipping? 

We offer free shipping within the United States 

How long does shipping take?  

For orders in the United States, your order is typically processed and delivered in 7 to 10 business days. In rare circumstances, the package may take up to 14 business days. 

Can I cancel an order I just placed?

If you’d like to cancel your order, you may request a cancellation within 24 hours at support@i-conico.com. Unfortunately, we are unable to guarantee that we can cancel an order due to immediate processing by our shipping team. If the order has not been shipped out yet, and we’re able to cancel it, we will provide a full refund to the original form of payment used to place the order. 

If your order has shipped out, you may request a refund if you have ordered in the United States.

What is your warranty policy?

We offer a 1-year limited warranty for products purchased from our website. We provide pre-paid return labels for customers in the United States.